Shipping & Delivery
SHIPPING & DELIVERY
DURIA offers free shipping to city areas of whole West Malaysia & major cities in East Malaysia (Mooncake Series). East Malaysia retail price is different from West Malaysia.
1. For frozen products, we only ship to city areas of West Malaysia and certain city areas in East Malaysia as below. Frozen orders are packed and shipped fresh daily to your shipping address by our delivery partners within 1-7 working business days.
a) West Malaysia: City areas of Kuala Lumpur, Selangor, Perak, Negeri Sembilan, Melaka, Johor, Penang, Kedah, Pahang, Perlis, Kelantan and Terengganu. Island area is not available.
b) Sabah: Kota Kinabalu (Please refer to East Malaysia product name for product availability before order)
c) Sarawak: Miri, Bintulu, Sibu, Kuching (Please refer to East Malaysia product name for product availability before order)
2. Due to our short processing time, we will not be able to make any changes once your order has been placed.
3. All orders will be processed on the next working day and expect delivery within 1-7 working business days. Kindly be sure to accept unknown calls as driver will contact you upon arrival.
4. It is advisable to inform the recipient whom will be receiving the goods as there will be reattempt delivery charge for rejection of receiving goods from recipient.
5. For ambient products (normal temperature), delivery can be arranged to whole Malaysia.
6. For bulk purchasing or reseller order, we can deliver to places other than listed above. Kindly WhatsApp to +601110914393 for reseller agent or bulk purchase enquiries.
